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Policies

Shipping:

All orders will be shipped within 7 business days of payment being received. PILIPINX AKO is a labor of love and a one-woman business. Your patience and support with shipping is much appreciated.

If you live in the Bay Area and would like to arrange a pickup in person to save on shipping costs, we would love to meet you! Send us a note to schedule a time to meetup and we can send you a code for free shipping.


Packaging:

All items are packaged carefully to maintain each piece's integrity and original shape. We use reused/upcycled packaging and 100% post-consumer recycled content paper whenever possible in line with our deep commitment to sustainability.


Returns/Exchanges/Repairs:

At this time we do not accept returns. Any order can be exchanged, but please note that the buyer pays for return shipping. Please reach out for any returns/exchange questions as we will always try our best to accommodate.

We are happy to repair any damage to our products (if possible) even after you have worn them. Please get in touch if you have any repair requests!